What’s your argument against an SLA with an MSP? (And why it doesn’t hold water) Part-2In our last blog post, we discussed 3 reasons SMBs usually cite for not signing a service level agreement with an MSP. In this blog post, we suggest how an SLA with an MSP will add value to your business, irrespective of your business size, budget and the presence of an in-house IT team.

What’s your argument against an SLA with an MSP? (And why it doesn’t hold water) Part-1Managed IT services are becoming more popular by the day. Businesses, big and small, are bringing managed service providers onboard to handle their IT requirements.

Equip your business with the IT foundation it needs to compete and winIn a recent industry survey, it was found that one of the biggest factors holding back small and mid-sized firms from achieving their business goals was IT. One may argue that smaller businesses lack the capital that the bigger players have to invest in their business, but even with all other aspects being more or less equal, the difference brought about by their lack of investment in IT was found to be a key differentiating factor--far more than other elements such as marketing, human resources and even industry expertise.

Transitioning from average to best-in-class with ITMany small or mid-sized businesses don’t focus much on IT as they should. For a lot of them, the focus is on customers, ensuring they have enough staff to meet their client needs, expanding their business and driving revenue by selling.

Keylogger 101 We have all heard of hacking, virus, ransomwares, etc. as they keep coming up in the news every now and then. But, have you heard of keyloggers? In this blog post, we discuss keyloggers and how they can be used to gain unauthorized access to your system, online accounts, network and data.

Social media securitySocial media is a great tool for SMBs to get the word out about their products and services, build their brand, and connect with prospective customers. It also offers paid marketing avenues as well, such as PPCs, marketplaces, etc., But are your social media accounts secure? Typically what happens in a business account on social media is that multiple people may have access to the account.

Three things to consider when investing in new softwareWhen running a business, you will often find yourself in need of new software tools to enhance the productivity, efficiency, effectiveness and even the security of your various business processes.

Insider threats: Not as uncommon as you thinkWhen we speak of cybercrime and data theft, we typically think of seasoned cybercriminals. But you’d be surprised to know that the cause of businesses becoming victims of cybercrime is most often their own employees--sometimes on purpose, sometimes inadvertently.

Gaining a competitive edge during the pandemicThe COVID-19 pandemic has been tough on everyone. The lockdowns, the need to follow social distancing--though indispensable--have been tough on individuals and also resulted in a lot of revenue loss to businesses.

Best practices for remote desktop accessRemote desktop access is an essential in these days when businesses are expected to be responsive to their clients almost 24/7. Moreover, there has been a surge in the remote desktop access practice with coronavirus pandemic.