Remote Support

Secure online screen sharing to quickly address your IT issues


In just a few minutes you’ll be connecting to a technician. Please follow the steps below so that we can assist you quickly and efficiently

  • Save your work.
  • Close ALL programs/apps unrelated to the case.
  • Disable antivirus software (if possible).
  • Ensure you have a strong internet connection.

** If you are connected via wireless and able to plug directly into Ethernet, do this now **


1) Select a listed session OR enter the code provided by your support technician below.
2) Click the ARROW icon to download our remote support app.
3) Double-click on the file to RUN it.

You may be prompted to ALLOW or PROCEED. It’s safe to do so and will allow us to connect.

Secure Screen Sharing for Mobile Device Support