Create and modify all tickets here including support and billing.
Add Users, update contact information, on-board employees, schedule projects and more.
Owners and Admins can review closed cases, check invoice history, access network configurations & company related IT documentation and vendor info.
LogMeIn Pro 2 – Remotely control Blueclone covered systems or collaborate with colleagues (MIS & Help Desk clients only)
CloudSync – Manage CloudSync settings including file shares, users, permissions, and reports. Access synced files, download PC, MAC & Mobile agents.
CloneAgent Pro – Manage online backups, restore backup files, download backup reports and check job history.
OWA – Outlook Web Access
Skype for Business – software & keys
Microsoft Office Apps – software & keys
Skype for Business – software & keys
Microsoft Office Apps – software & keys
Exchange POP/IMAP Accounts – Access Hosted Exchange basic “email only” accounts (simple POP/IMAP addresses).
Exchange / Lync Portal – Manage mailbox options such as forwarding, distribution groups, users, feature selection & mobile access.
Anti-Spam – Total Control Spam Filter Management including Email Protection, Email Encryption, Archiving and Message Queueing.