Managed IT Services – Proactive Computer Management & Support

What is an “IT Managed Service Provider” or “Managed Computer Service”?

Managed IT Services is a progressive technology offering where an MSP (Managed Services Provider) such as Blueclone takes over the daily management responsibility of your computer network. This is generally a strategic move for higher quality server administration, computer support, enhanced security, proactive maintenance, vendor management, and more efficient over-all IT operations for small & medium business.  Large organizations with internal IT staff can also benefit by outsourcing maintenance, monitoring and security aspects to focus on higher level projects internally.  A Managed Computer Service allows for better functioning systems – extending useful life while reducing downtime which equates to substantial IT cost reduction, less headaches, and much better use of your time and computer systems.

Blueclone’s IT Managed Service Plans range from basic maintenance to comprehensive network monitoring & management (including vendors, perimeter security, network hardware, cloud services, mobile devices, remote offices, and more).  Below is an overview of commonly requested coverage areas – for exact coverage options and pricing, please contact us to schedule a free, no obligation onsite discovery meeting including an initial assessment and strategic recommendations.

COMPUTER CARE

MIN3computers
  • Essential Computer Monitoring, Security, and Proactive Maintenance
  • Continuous System Patching & Updates
  • Proactive Maintenance
  • Anti-Virus, Spyware & Malware Protection
  • Alerts Direct to Desktop
  • Asset Tracking
  • Monthly Reporting
  • Windows | Mac OS

24/7 HELP DESK

MIN5Employees
  • End-User Help Desk Service with Unlimited Remote Support
    *Includes: Computer Care
  • Support via Email, Phone & Online Chat
  • Staffed 24/7/365
  • All Calls Live Answered and Documented
  • Over 50 Certified Techs
  • Virus Removal Included
  • HIPPA Compliant
  • Windows | Mac OS

SERVER CARE

MIN1Server
  • 24/7/365 Critical Server Monitoring, Health Alerting, Remediation & Maintenance
  • System Security, 24/7 Critical Monitoring
  • 15 Minute Support SLA
  • 24/7 Network Operating Center with 500+ Techs
  • Proactive Maintenance
  • Patching & Updates
  • Monthly Reporting
  • In-House | Cloud & Virtual

HARDWARE

MIN1Device
  • 24/7 Monitoring & Reporting of Network Devices
    *Required: Server Care
  • Firewall, Routers & Edge Devices
  • Copy Machines
  • Mobile Device Tracking & Lockdown
  • Storage Hardware
  • Wi-Fi Equipment
  • Network Printers
  • MIB | SNMP | IP

Deciding amongst Managed Computer Services in NJ?

Managed IT Services has become a popular business model for IT companies and computer consultants.  Many small 1-2 person computer businesses in the area are claiming to offer “Managed Services” or position themselves as a Managed Services Company.  The truth is, not all Managed Service Plans or providers are the same.  It can be a daunting task comparing plans and vendors, then trying to comprehend what your actually getting.  The biggest mistake companies make is basing their final decision on price.  When choosing a vendor, ensure they have the qualifications, the manpower, SLAs, expertise, and financial stability that your organization deserves and should demand.  You’ll be trusting this vendor with your most important business assets – your data, intellectual property, confidential information, trade secrets, and unrestricted access to your entire infrastructure.

Is Blueclone the right choice for your organization?

You get what you pay for – it’s that simple.  If you or a family member needs surgery, would you choose a surgeon based on the least expensive cost or the one with the experience, team, equipment, resources, and credibility backed by hundreds of local references and case studies?  Who would you trust your life with?

Blueclone’s Managed IT Service plans are powered by over 600 computer experts, a U.S. based NOC (Network Operating Center), 24-hour support, continuous real-time monitoring, advanced technical resources, monthly reporting, detailed documentation, and consistent training that your internal IT staff or small computer shop just can’t match.  All plans include comprehensive remote access and security software with perpetual licensing included to ensure your systems are continuously protected.  To be honest, if price is your organization’s primary deciding point, Blueclone isn’t your best choice… however, if support expertise, service reliability, security, and a high caliber team is most important to your organization (along with comprehensive network management bundled with many value-added features that most providers don’t include) it’s a “no-brainer”.

Blueclone can build your network from scratch – from planning and installing network or fiber cabling in your office to connecting and supporting your branch offices world wide.  And you’ll get all of Blueclone’s guarantees in writing!  Apart from Managed Computer Services, Blueclone offers a full range of computer services for business and government.  If you’re a business owner or you’ve ever managed IT operations, you know a single point of contact can make the world of difference when it comes to overseeing the technology side of a business.

Not convinced?  Glance at a few Computer Service Reviews by companies that have used Blueclone’s IT ServicesContact Us to find out if your organization can benefit from a Blueclone Managed Service Plan.